For anyone working in the care sector (health, education, disability, aged care, community services), staying emotionally present for other people is central to the work itself. It also comes with a cost that workplace conversations about wellbeing rarely name directly: empathic strain.

Care-centred workplaces are oriented around a core set of practices and values. From working conditions through to trauma-informed organisational design, care-centred workplaces are established with intention, and maintained through practice and reflection.

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When it works, trauma-informed practice is adaptive, co-designed, and alive to the role that systems and structures play in perpetuating violence. It’s also a field crowded with variation: a brief Google search demonstrates that there is pseudoscience, maybe-science, and definitely-science woven through dominant frameworks.

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Work and wellbeing are often an awkward pair, at odds with each other in many ways. When they are brought under the same banner ('workplace wellbeing'), the strongest expressions tend to emerge organically: from shared experience, mutual care, and genuine intention. But even the most organic efforts are hard to sustain in environments shaped by neoliberal logics such as surveillance, competition, precarity, and an unrelenting focus on productivity.

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