workplace PROGRAM - REFLECTIVE PRACTICE

Ongoing facilitated sessions for teams doing complex and emotionally demanding work.

Reflective Practice provides regular opportunities for teams to step back from the immediacy of their work, consider what is happening, learn from experience and support sustainable practice.

ForTeams doing complex and emotionally demanding work
FrequencyMonthly or quarterly
FormatsFollowing an organisational program · Ongoing standalone engagement
FacilitatorCarla Nayton
01
Reflection on challenging work
02
Recognising patterns and pressures
03
Connecting individual experiences to team and organisational conditions
04
Developing practical responses
05
Building a culture of reflection and learning

Sessions can be monthly or quarterly and may include:

WHAT SESSIONS INCLUDE

The evidence

Regular, structured reflection and supervision are associated with lower burnout and better retention among people working in emotionally demanding roles, particularly where they are ongoing rather than one-off.

Employer obligations

Exposure to traumatic events or distressing material is a recognised psychosocial hazard. Ongoing facilitated reflection can help organisations identify emerging risks early and support workers as part of managing that hazard.

Read about employer obligations →

Sources: Safe Work Australia (2022), Model Code of Practice: Managing psychosocial hazards at work; Occupational Health and Safety Amendment (Psychological Health) Regulations 2025 (Vic); Edwards, D. et al. (2006), ‘Clinical supervision and burnout: the influence of clinical supervision for community mental health nurses’, Journal of Clinical Nursing, 15(8), 1007–1015.

Reflection is part of how organisations manage the risks of demanding work.

WHY IT MATTERS

Ongoing facilitated reflection to support shared learning, thoughtful practice and organisational improvement.

HOW IT WORKS

Our work is shaped around the needs and context of each organisation, with attention to how learning can contribute to more sustainable ways of working.

Reflective Practice can follow an organisational program, such as The Care Curriculum or The Relational Leader, or operate as an ongoing standalone engagement.

FrequencyMonthly or quarterly
DeliveryOnline or in person
Group size 4 - 15 participants
PricingOn request
Facilitated by

Carla Nayton, over 15 years of experience as a social worker, manager, and researcher.

Meet the team →

Prioritise reflection in your teams.

Contact Taking Good Care to discuss ongoing reflective practice for your team or service.